Cisco Systems OL-10984-01 Manuale Utente Scaricare il pdf (Pagina 96)

Chapter 10 Troubleshooting

Capturing Information About Problems

10-10

User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1

OL-10984-01

Your setting remains until you change it, even after you restart. Detailed logging

may impair performance, so you should turn it off as soon as you no longer need

it.

1 2 ... 91 92 93 94 95 96 97 98 99 100 101 102 103 104

User Guide for Cisco Unified 1
Personal Communicator 1
CONTENTS 11
3 Using Video 3-1 12
4 Using Web Conferencing 4-1 12
7 Managing Contacts 7-1 13
10 Troubleshooting 10-1 14
Introducing 15
About Available Features 16
System Requirements 17
Setting Up Your Headset 18
Setting Up Your Camera 18
Before You Begin 19
Procedure 19
About Logging In 20
Console 21
Getting Documentation 25
Uninstalling 26
Having Conversations 27
Starting Conversations 28
Starting Conversations 29
Related Topics 30
Responding to Incoming Calls 34
Transferring Calls 36
Ending Conversations 39
Using Video 41
Before You Use Video 42
Previewing Your Video Image 42
Starting Video Conversations 43
Conversations 44
Chapter 3 Using Video 45
Using Web Conferencing 47
Progress 49
Comparison with 50
Hosting Conference Calls 53
Merging Calls 54
Sending E-Mail Messages 57
Managing Contacts 59
About the Contact List 59
Working With Contacts 60
Searching for Contacts 61
Accessing Contact Details 62
Adding Contacts to Groups 64
Deleting Groups 65
About Recent Communications 67
Its Entries 68
Accessing Voice Mail 70
Accessing Voice Mail 71
Viewing Your Current Status 73
Specifying Preferences 74
Setting Up Web Conferencing 75
Before Logging In 76
After Logging In 76
Choosing the Active Phone 77
Information 79
Specifying Only the Method 80
Specifying Preferences 84
Click Done 85
Troubleshooting 87
Installation Problems 88
Configuration Problems 88
Problems with the Console 89
Problems with Reachability 89
Problems Making Calls 90
Problems With Incoming Calls 90
Problems with Video 92
Problems with Search 94
Enabling Detailed Logging 95
GLOSSARY 97
Glossary 98
OL-10984-01 100

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