Cisco Systems H.323/SIP Guida Utente Scaricare il pdf (Pagina 45)

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Administrator Guide for Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1

OL-6571-02

Chapter 4 Troubleshooting Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1

Troubleshooting Audio Problems

Echo

Possible Cause—The caller is using a low-quality headset with Cisco IP phone.

Corrective Action—Reduce the speaker volume to a volume that is comfortable but not loud enough to

cause feedback from the microphone back to the other end of the call.

Corrective Action—Use a headset that is approved by Cisco Systems.

Possible Cause—Cisco IP phone audio settings need adjustment.

Corrective Action—Lower the volume. Voice quality degrades if the volume on a Cisco IP phone is set

to maximum.

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Cisco Systems H.323/SIP Guida Utente Pagina 45