Cisco Systems WFM Manuale di Installazione Pagina 47
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Valutato. / 5. Basato su recensioni clienti
Configuring NT Authentication for Unified CC
October 2007 47
Step 4. Verifying the Database Connection
To verify the database connection from WFM to the Unified CCX database:
1. Enter the following URL in your web browser, where wfm is either the name or
the IP address of the server on which WFM is installed.
http://wfm:8087/c3/
NOTE: The website address is case sensitive.
The Workforce Management login window appears (Figure 16).
Figure 16. Workforce Management login window
2. Enter administrator in the username field.
- Contents 3
- 8 October 2007 8
- Workforce Management Services 9
- Tomcat Service 10
- What’s New in This Version 11
- WFM Documentation 12
- Port Usage 13
- Installation Guide 14
- 14 October 2007 14
- System Requirements 15
- October 2007 17 17
- 18 October 2007 18
- October 2007 19 19
- System Capacity 20
- Configuration Data 21
- 22 October 2007 22
- Before You Install WFM 23
- 24 October 2007 24
- October 2007 25 25
- 26 October 2007 26
- Figure 1. Add a Port 26
- Overview 27
- Verifying Prerequisites 28
- October 2007 29 29
- Installing WFM 30
- Figure 4) 31
- 32 October 2007 32
- Configuring WFM 33
- 34 October 2007 34
- Figure 6. WFM Server 34
- October 2007 35 35
- Figure 7. WFM Database 35
- 36 October 2007 36
- October 2007 37 37
- Figure 9. Active Directory 37
- 38 October 2007 38
- To specify the CTI server: 39
- 40 October 2007 40
- October 2007 41 41
- Figure 13. Unified CM 41
- Figure 14. Enter IP Address 41
- 42 October 2007 42
- Database 43
- 44 October 2007 44
- October 2007 45 45
- Unified CCX Database 46
- October 2007 47 47
- 48 October 2007 48
- Configuring Regional Settings 49
- 50 October 2007 50
- Table 11. Regional settings 50
- Figure 18) 52
- October 2007 53 53
- 54 October 2007 54
- Removing WFM 55
- 56 October 2007 56
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